The management and protection of the personal data of the visitor of the website sweetcase.com.gr is subject to the present conditions as well as the relevant provisions of the Greek Law (Law 2472/1997 on the protection of the individual and the protection of personal data as supplemented by the laws 2774/1999, 3471/2006 and article 8 of Law 2819/2000, Presidential Decrees 207/1998 and 79/2000) and European law (directives 95/46/EC and 97/66/EC, and 02 /58/EC) for the general protection of the individual from the processing of personal data and the privacy of communications, as well as in the decisions of the President of the Personal Data Protection Committee.
In any case, sweetcase.com.gr reserves the right to change the terms of protection of personal data after informing the visitors of the website and within the existing legal framework. If a visitor/member does not agree with the present terms of personal data protection, he/she must not visit the website.
1. sweetcase.com.gr collects visitor/member digital data in the form of Cookies. Cookies are pieces of information, which in the form of very small text usually consisting of letters and numbers, are stored in the browser used by the user (Internet Explorer, Chrome, Mozilla, Firefox, etc.), helping the more efficient operation of our website. The information we store in cookies is the IP address, the domain name, as well as information about the user's PC system. However, these data are in no way related to personal data. They are collected automatically and are related to the proper functioning of our website, as well as the extraction of traffic statistics.
In the event that you do not wish to receive cookies on your computer, you should either disable them from your browser (settings) or leave our website. By visiting our website, you are immediately informed about the use of cookies, in the form of a pop-up window at the bottom or top of the screen. You are given the option of accepting cookies or opting out.
2. sweetcase.com.gr collects and processes the personal data voluntarily provided by the visitor/member when using the services of our website. The data we collect is the minimum customer information we need to ship the products/services and price them. The use for any other purpose is permitted only after the prior specific written consent of the visitor/member, who has the right to withdraw this consent at any time, upon written request. The sweetcase.com.gr does not collect information about its visitors/members from other sources, such as public records or agencies or private organizations.
3. The sweetcase.com.gr undertakes not to sell, rent or in any way publish and/or communicate the personal data of its visitors/members to any third party. The sweetcase.com.gr may pass on personal data of its visitors/members to third legal and/or natural persons only if:
3.a. It has the express consent of the visitors/members for the channeling of personal data 3.b. The channeling of personal data to legal and/or natural persons who cooperate with the sweetcase.com.gr becomes necessary for the implementation of the wishes and/or orders of the visitors/members. The legal and natural persons who cooperate with the sweetcase.com.gr have the right to process the personal data that its visitors/members submit to it only to the extent absolutely necessary to provide support to it. 3.c. It is mandated due to compliance with the relevant provisions of the law and to the competent authorities alone.
4. Personal data processing is confidential. The sweetcase.com.gr strictly adheres to a specific security policy, while at the same time applying the most up-to-date techniques to protect the personal data kept in its files from illegal access, use or disclosure, modification, unintentional destruction. The sweetcase.com.gr bears no responsibility, if the personal data, kept in its files, are the subject of an illegal act, causing damage or harm, material or moral, positive or negative, to the visitor/member, due to force majeure or for any reason not due to through his gross negligence or fraud.
5. The visitor/member has the right to be informed about whether his personal data is processed by the sweetcase.com.gr. The relevant application must be drawn up in writing and sent to the company's address, together with supporting documents from which the identity of the applicant can be determined with certainty, as well as proof of payment of the amount of money defined in the decisions of the principle of Personal Data Protection. The sweetcase.com.gr is obliged to respond in writing within an exclusive period of 15 days, sending at the same time a free copy of the applicant's personal data, which may be kept in his file. The visitor/member has the right to object in writing to the processing of his data. In particular, he can request in writing their correction, temporary non-use, blocking, non-transmission or even deletion.
6. The visitor/member interested in advertising on sweetcase.com.gr, in order to receive all the information necessary for this, he should complete the following information in the relevant application: Company name, activity, contact information. The sweetcase.com.gr is not responsible for the personal data protection policy followed by its advertisers during their transactions with visitors/members of these services.
7. sweetcase.com.gr includes links to other websites which are not controlled by sweetcase.com.gr but by third parties (natural or legal persons). In no way is responsible for the sweetcase.com.gr for the terms of protection of personal data of visitors/members which these agencies follow.
PERSONAL DATA PROTECTION STATEMENT
Effective date: 25 May 2018
This personal data processing/protection policy (hereinafter "Policy") provides information about the collection, storage, processing and use of your personal data. The collection, use and disclosure of your information by us is based on your consent or the provisions of the General Data Protection Regulation 679/2016 (hereinafter "GDPR"). Further, it introduces you to the way in which we shield your information and your data, ensuring reliability and confidentiality.
- Our company
Our company is committed to and prioritizes the protection of your personal data. We fully understand the importance of your personal information and make every effort to store and process with care the information you share with us.
This Privacy Statement describes the personal data that the company collects about you, how we use and protect your personal data, and the choices you have about how we use that data. The Company is responsible for processing the personal data of users/visitors of our website.
We recognize that the protection of personal data is an ongoing responsibility, and therefore we will periodically update and amend this Statement. Please visit our website from time to time sweetcase.com.gr to ensure you are aware of and happy with any changes. In case of doubt regarding a term of this protection statement, you can contact us by e-mail at sweetcase14@gmail.com
- What is Personal Data?
"Personal Data" is any information relating to an identified or identifiable natural person. An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as a name, an identity number, location data, an online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of the said natural person.
- What is Personal Data Processing?
"Processing of Personal Data" is any act or series of acts carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
- What personal information do we collect about you?
4.1. Full name. We collect the names (first name, last name) for the needs of order execution from our network of stores or our website sweetcase.com.gr
4.2. Postal address. We collect our customers home address for delivery and order fulfillment purposes.
4.3. Email address. We collect our customers' email address for order confirmation and promotional purposes.
4.4. Other contact information. We collect other contact information, such as the phone number of our customers or customer contact persons, to provide our services better and faster.
4.5. Billing details. We collect the information of our customers that is necessary for the invoicing of our services, such as, for example, information about the VAT number, tax office etc.
- How do we collect your personal data?
We collect your personal data:
- when you express interest in our services
- when you make purchases from our e-shop or our stores,
- when we provide you with our services,
- when you visit our website or subscribe to our newsletter.
We do not share your personal data with anyone and we only share it with third parties that facilitate the provision of our services to you.
- How do we use (process) your personal data?
We use your personal data for the following purposes:
6.1. To fulfill your order.
6.2. For your billing.
6.3. For promotional actions, such as participation in competitions or emails that we send periodically to those who have signed up for our newsletter.
In the list of people we send newsletters to, we may also add those who give us their email addresses during our communication and who tell us that they wish to receive newsletters/updates. Provided that you have given us your relevant consent, you may receive from us advertising messages always with relevant content to the purpose of our site and your interests. If you no longer wish to receive relevant messages with promotional actions, you can follow the deletion link contained in every email we send you or alternatively contact us at sweetcase14@gmail.com
- Legal basis for processing your personal data by our company
7.1. The processing of your personal data that is done for the sale of our products and services is necessary for the overall management of your order by the company and its partners. This management includes the detection of online fraud and fraud related to modern means of payment, the prevention and management of payment (non-payment) incidents and the preservation of the company's rights regarding its commercial activity.
7.2. The processing of your personal data for marketing and/or promotional/profiling purposes is solely based on your consent.
7.3. In some cases the processing of your personal data is necessary for the purposes of our legitimate interests or for the purposes of our compliance with national and/or European legislation.
- Retention time of your personal data
8.1. For the purpose of carrying out the order of our products, we will keep your personal data for a reasonable period of time from the completion of the order and for the fuller satisfaction of your requests in relation to each order.
8.2. For marketing/promotional purposes, we will retain your personal data throughout the duration of our business relationship, unless you indicate between us that you no longer wish to receive updates for these purposes.
- Guarantees we take to protect your data
When you give us your personal data, we take all necessary steps to ensure that it is kept secure. In order to protect your personal data, we take physical, technical and organizational protection measures. We update and review the security technology we use on a continuous basis. We limit access to your personal data to only those employees and stores in our network who need to know this data in order to provide the services to you. In addition, we educate employees on the importance of confidentiality and maintaining the privacy and security of your personal data.
- When and how do we provide your personal data to third parties?
In the context of our activities, we may use third party providers who provide services on our behalf. Thus, we may need to share your personal data with them and only if we have first informed you and obtained your express consent for this purpose. In any case, we only share with them your personal data that is necessary to provide the services we request from them and we require them to protect your data and not use it for other purposes.
- Your Rights
You have the following rights:
11.1. Right to transparent information, communication and arrangements for the exercise of your rights (Article 12 GDPR), that is, your right to be informed about how your personal data is used {as detailed in this Privacy Policy}.
11.2. Right to information and access to your personal data depending on whether this data is collected from you or not (Articles 13,14 GDPR).
11.3. Right of access (Article 15 GDPR) to the personal data we have collected from you about you.
11.4. Right to rectification (Article 16 GDPR) of any inaccurate personal information we hold.
11.5. Right to erasure ('right to be forgotten') (Article 17 GDPR) of the information we hold about you.
11.6. Right to restrict the processing of your personal data (Article 18 GDPR).
11.7. Right to be notified of any correction or deletion of your personal data or restriction of their processing (Article 19 GDPR).
11.8. Right to portability of your data (Article 20 GDPR), i.e. the right to transfer your data either to you or to another service provider.
11.9. Right to object (Article 21 GDPR) to the processing of your personal data.
11.10. Right not to be subject to a decision made solely on the basis of automated processing, including profiling (Article 22 GDPR).
11.11. Right to withdraw your already given consent (Article 7 GDPR), i.e. to withdraw your consent at any time for processing based on consent. The lawfulness of the processing of your data is not affected by the withdrawal of consent until the point at which you requested the withdrawal.
11.12. Right to file a complaint with the competent supervisory authority, Personal Data Protection Authority (1-3 Kifisias St., Athens, P.O. 115 23, +30 210 6475600, contact@dpa.gr).
- Transfer of personal data outside the EU
The personal data we collect from you is not transferred or processed outside the European Union. In the event that such a thing happens, users will be notified with an update of this personal data protection policy.
13. How to contact us?
You can contact us for any question regarding the processing of your personal data or our use of cookies, or to exercise your rights, by using the online contact form on our website or by sending an email to sweetcase14@gmail.com
We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.
If your Requests are manifestly unfounded or excessive in particular due to their repetitive nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the Request.
- Applicable law when we process your Data
Applicable Law is Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.
The competent courts for any arising disputes related to your Data are the Courts of Athens.
- Changes and Updates
This Statement was last updated on 05/24/2018.
We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will post the update on our website, and we will notify you in any convenient way. We encourage you to periodically read this Policy to know how your Data is protected.